Ragul Puhazhendi
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Resume

Work Experience

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Clients

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Jan 2024 - July 2024
Chicago USA

Fanisko - Technology Solutions Consultant

  • Led an 8-member team to develop AI, AR & VR solutions for clients like Asics, Jio, and ICC; overseeing solution design, project architecture, resource management & delivery planning.

  • Achieved a 20% reduction in audit time by leading the development of an AI-powered financial tax assistant product, leveraging LLMs like OpenAI & AWS Bedrock to build a RAG ( Retrieval Augmented Generation ) application.

  • Attracted 100k+ concurrent viewers within 3 weeks of launching a customized AR fan engagement app for the Cricket World Cup 2024, generating significant real-time audience engagement and ad impressions.

Tech Stacks :

LLM - Open AI, AWS Bedrock
XR :Unity , Unreal , Web XR, Reality Composer Pro, Snap AR, GeneeAR, Three Js

Jan 2019 - Feb 2024
Chennai India

Buzzark Simulations Pvt Ltd - Founder

  • Scaled AR VR tech consulting startup from 0 to $500k revenue, leading a 10-member cross-functional team & delivering 40+ Immersive projects with marquee clients like Aditya Birla and PAC Worldwide.

  • Onboarded 30+ enterprise clients by leading end-to-end sales cycle; developing digital marketing, user acquisition strategies and expanding market reach across US, AU & MEA regions through strategic channel partnerships.

  • Boosted learner retention by 20% among resident surgeons by leading the design of a VR surgery training app in collaboration with MGH Boston, leveraging user studies to identify and address key needs & performance metrics.

  • Increased cart conversion rate by 15% for an e-commerce fashion store by implementing AR virtual try-ons and enhancing user experience using 3D digital twins & WebAR.

  • Reduced safety incidents by 24% across 15 NTPC power plants by deploying a custom VR safety training app, leveraging user behavior insights to drive UX design, PRD creation and VR app implementation in Unity3D.

  • Launched a No-Code SaaS product, achieving $25K revenue within 12 months in the B2B market by identifying market gaps, shaping the product vision & leveraging user feedback from 25 target companies to craft a go-to-market strategy.

  • Optimized user flows in No-Code product, reducing task completion time by 30%, through feature prioritization based on customer feedback from a pilot study with 3 customers & adopting A/B testing to improve UX.

Express 3D SaaS Product 
 

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  • Express 3D is a no code XR platform which runs from the web allowing users to create interactive 3d manuals and product demos that can be viewed in AR VR 3D web

  • Users can share their content as web links and QR code hosted on Express3D Cloud

  • Built Express 3D product and currently there are 4 subscribers on the platform , major use cases are product demos , education and documentation

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May2017 - Dec 2018
Chennai India

Skillveri - Product Manager

  • Built VR enabled Hard skills training simulators by working with Industrial experts in welding and spray painting in India

  • Transformed the traditional touch screen simulators to adopt VR in 2017 using HTC Vive and Oculus Rift V1

  • Lead a Team of 5 Unity developers building the first 3 versions of the product in 9 months

  • Worked with sales and marketing teams in conducting product demos , understanding user needs and finding out value proposition of the product

May 2016 - May 2017
Chennai India

Adani Ports - Senior Engineer

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  • Was part of the maintenance team at Ennore and Kattupali ports of Adani in Chennai.

  • Ensured 98% availability of 15 RTG Cranes and 4 Shore cranes with our engineering team

  • Worked as Quality Inspector for Kattupali port commissioning working with ZPMC engineers 

Education

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2024 - 2026

MBA & MS Digital Technology
Boston University 
Questrom School of Business

2012 - 2016

Mechanical Engineer 
College of Engineering Guindy
Anna University

Skills & Expertise

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​Product Lifecycle Management

  • New Product development - At Buzzark XR, Skillveri and ExpressVR I lead the efforts in developing product specification to meet the customer pain points by conducting customer discovery calls with target segment audience 

  • Lean Project Management - At ExpressVR we built quick prototypes with core feature of the product with 6 member team to validate concept first, then built MVP and then launched product with repeated iteration.

  • Product Roadmap development - Have engaged with customers regularly as part of Skillveri, Buzzark and ExpressVR to understand pain points and adjust product roadmap

  • Product deployment and customer support - Have deployed around 30+ projects with customers 

  • Sales and Lead generation - At Buzzark XR and ExpressVR as the founder I was responsible for the sales of the solutions and products we offered.

Tech Expertise 

  • XR tech Stack - Unity3D , Unreal , Web XR, Cloud based 3D XR - Three Js, Babylon Js

  • AR kit , AR Core, AR Foundation

  • XR devices - Meta , HTC , Pico , HoloLens

  • Understanding of 3D pipelines - Blender , Maya, Photoshop , Substance Painter , CAD software's

  • Cloud architecture - AWS , Firebase

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